Ways we could work together
Available for consulting engagements alongside my search for a full-time customer success or implementation role. If you're not sure which of these fits, reach out and we'll figure it out together.
Voice-of-Clinician Consulting
I review products and workflows the way a frontline nurse would, identifying the friction points that get in the way of adoption — before they show up in your churn numbers.
Implementation & Onboarding
I design training and lead rollout support for clinician-facing tools, grounded in change management principles that hold up during a busy shift, so go-lives don't stall once the consultants leave the room.
Customer Success
I bring the same instincts I used coordinating care under pressure to account prioritization, escalation handling, and building relationships with customers, the kind that turn into renewals.
How engagements typically work
Every engagement starts with a conversation, not a contract. We'll talk through what's not working, who's affected, and what "better" would look like — then I'll put together a short proposal with scope and a quote. No engagement is too small to start with a quick call.
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